Using Lean Six Sigma and Discrete-Event Simulation to Reduce Patient Waiting Time Before Sample Collection: A Clinical Lab Case Study. - Miguel Ortiz Barrios; Matias Garcia-Constantino; Zahiry Castro-Camargo; Cindy Charris-Maldonado; Sulay Escorcia-Charris; Gisell Sierra-Urbina; Estefany Molinares-Ramirez; Alina Torres-Mercado; Armando Pérez-Aguilar; Pedro López-Meza (HCI (19), 2023)