Domain Knowledge-Enhanced Process Mining for Anomaly Detection in Commercial Bank Business Processes. - Yanying Li; Zaiwen Ni; Binqing Xiao (Syst., 2025)

Data-Driven Business Process Evaluation in Commercial Banks: Multi-Dimensional Framework with Hybrid Analytical Approaches. - Zaiwen Ni; Binqing Xiao; Yanying Li (Syst., 2025)