Investigating the effect of results ranking in sponsored search. - Zhe Liu 002; Bernard J. Jansen; Zach Simon (ASIST, 2011)

Real time search on the web: Queries, topics, and economic value. - Bernard J. Jansen; Zhe Liu 002; Courtney Weaver; Gerry Campbell; Matthew Gregg (Inf. Process. Manag., 2011)

Almighty Twitter, what are people asking for? - Zhe Liu 002; Bernard J. Jansen (ASIST, 2012)

Factors influencing the response rate in social question and answering behavior. - Zhe Liu 002; Bernard J. Jansen (CSCW, 2013)

Question and Answering Made Interactive: An Exploration of Interactions in Social Q&A. - Zhe Liu 002; Bernard J. Jansen (SOCIETY, 2013)

The effect of ad rank on the performance of keyword advertising campaigns. - Bernard J. Jansen; Zhe Liu 002; Zach Simon (J. Assoc. Inf. Sci. Technol., 2013)

Predicting potential responders in social Q&A based on non-QA features. - Zhe Liu 002; Bernard J. Jansen (CHI Extended Abstracts, 2014)

Cross-hierarchical communication in Twitter conflicts. - Zhe Liu 002; Ingmar Weber (HT, 2014)

Is Twitter a Public Sphere for Online Conflicts? A Cross-Ideological and Cross-Hierarchical Look. - Zhe Liu 002; Ingmar Weber (SocInfo, 2014)

Predicting ideological friends and foes in Twitter conflicts. - Zhe Liu 002; Ingmar Weber (WWW (Companion Volume), 2014)

A Taxonomy for Classifying Questions Asked in Social Question and Answering. - Zhe Liu 002; Bernard J. Jansen (CHI Extended Abstracts, 2015)

Analysis of Question and Answering Behavior in Question Routing Services. - Zhe Liu 002; Bernard J. Jansen (CRIWG, 2015)

Subjective versus Objective Questions: Perception of Question Subjectivity in Social Q&A. - Zhe Liu 002; Bernard J. Jansen (SBP, 2015)

To Buy or Not to Buy? Understanding the Role of Personality Traits in Predicting Consumer Behaviors. - Zhe Liu 002; Yi Wang; Jalal Mahmud; Rama Akkiraju; Jerald Schoudt; Anbang Xu; Bryan Donovan (SocInfo (2), 2016)

Understanding and Predicting Question Subjectivity in Social Question and Answering. - Zhe Liu 002; Bernard J. Jansen (IEEE Trans. Comput. Soc. Syst., 2016)

A New Chatbot for Customer Service on Social Media. - Anbang Xu; Zhe Liu 002; Yufan Guo; Vibha Sinha; Rama Akkiraju (CHI, 2017)

Tone Analyzer for Online Customer Service: An Unsupervised Model with Interfered Training. - Peifeng Yin; Zhe Liu 002; Anbang Xu; Taiga Nakamura (CIKM, 2017)

Does Personality Matter?: A Study of Personality and Situational Effects on Consumer Behavior. - Zhe Liu 002; Anbang Xu; Yi Wang; Jerald Schoudt; Jalal Mahmud; Rama Akkiraju (HT, 2017)

Fostering User Engagement: Rhetorical Devices for Applause Generation Learnt from TED Talks. - Zhe Liu 002; Anbang Xu; Mengdi Zhang; Jalal Mahmud; Vibha Sinha (ICWSM, 2017)

Identifying and predicting the desire to help in social question and answering. - Zhe Liu 002; Bernard J. Jansen (Inf. Process. Manag., 2017)

ASK: A taxonomy of accuracy, social, and knowledge information seeking posts in social question and answering. - Zhe Liu 002; Bernard J. Jansen (J. Assoc. Inf. Sci. Technol., 2017)

Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media. - Tianran Hu; Anbang Xu; Zhe Liu 002; Quanzeng You; Yufan Guo; Vibha Sinha; Jiebo Luo 001; Rama Akkiraju (CHI, 2018)

Seemo: A Computational Approach to See Emotions. - Zhe Liu 002; Anbang Xu; Yufan Guo; Jalal U. Mahmud; Haibin Liu; Rama Akkiraju (CHI, 2018)

Characterizing machine learning process: A maturity framework. - Rama Akkiraju; Vibha Sinha; Anbang Xu; Jalal Mahmud; Pritam Gundecha; Zhe Liu 002; Xiaotong Liu; John Schumacher (CoRR, 2018)

Questioner or question: Predicting the response rate in social question and answering on Sina Weibo. - Zhe Liu 002; Bernard J. Jansen (Inf. Process. Manag., 2018)

Cognitive Learning: How to Become William Shakespeare. - Xiaotong Liu; Anbang Xu; Zhe Liu 002; Yufan Guo; Rama Akkiraju (CHI Extended Abstracts, 2019)

Teacher-Student Learning Paradigm for Tri-training: An Efficient Method for Unlabeled Data Exploitation. - Yash Bhalgat; Zhe Liu 002; Pritam Gundecha; Jalal Mahmud; Amita Misra (KONVENS, 2019)

Characterizing Machine Learning Processes: A Maturity Framework. - Rama Akkiraju; Vibha Sinha; Anbang Xu; Jalal Mahmud; Pritam Gundecha; Zhe Liu 002; Xiaotong Liu; John Schumacher (BPM, 2020)

A General Methodology to Quantify Biases in Natural Language Data. - Jiawei Chen 003; Anbang Xu; Zhe Liu 002; Yufan Guo; Xiaotong Liu; Yingbei Tong; Rama Akkiraju; John M. Carroll 001 (CHI Extended Abstracts, 2020)

When and Why a Model Fails? A Human-in-the-loop Error Detection Framework for Sentiment Analysis. - Zhe Liu 002; Yufan Guo; Jalal Mahmud (NAACL-HLT (Industry Papers), 2021)

Accountable Error Characterization. - Amita Misra; Zhe Liu 002; Jalal Mahmud (CoRR, 2021)

When and Why does a Model Fail? A Human-in-the-loop Error Detection Framework for Sentiment Analysis. - Zhe Liu 002; Yufan Guo; Jalal Mahmud (CoRR, 2021)