Self-Disclosure and Channel Difference in Online Health Support Groups. - Diyi Yang; Zheng Yao 006; Robert E. Kraut (ICWSM, 2017)

Mentor Academy: Engaging Global Learners in the Creation of Data Science Problems for MOOCs. - Rebecca M. Quintana; Christopher Brooks 001; Cinzia Villanucci Smothers; Yuanru Tan; Zheng Yao 006; Chinmay Kulkarni 001 (ICLS, 2018)

Applications of Social Identity Theory to Research and Design in Computer-Supported Cooperative Work. - Joseph Seering; Felicia Ng; Zheng Yao 006; Geoff Kaufman (Proc. ACM Hum. Comput. Interact., 2018)

The Channel Matters: Self-disclosure, Reciprocity and Social Support in Online Cancer Support Groups. - Diyi Yang; Zheng Yao 006; Joseph Seering; Robert E. Kraut (CHI, 2019)

Successful Online Socialization: Lessons from the Wikipedia Education Program. - Ang Li; Zheng Yao 006; Diyi Yang; Chinmay Kulkarni 001; Rosta Farzan; Robert E. Kraut (Proc. ACM Hum. Comput. Interact., 2020)

Together But Alone: Atomization and Peer Support among Gig Workers. - Zheng Yao 006; Silas Weden; Lea Emerlyn; Haiyi Zhu; Robert E. Kraut (Proc. ACM Hum. Comput. Interact., 2021)

Join, Stay or Go?: A Closer Look at Members' Life Cycles in Online Health Communities. - Zheng Yao 006; Diyi Yang; John M. Levine; Carissa A. Low; Tenbroeck Smith; Haiyi Zhu; Robert E. Kraut (Proc. ACM Hum. Comput. Interact., 2021)

"Brush it Off": How Women Workers Manage and Cope with Bias and Harassment in Gender-agnostic Gig Platforms. - Ning F. Ma; Veronica A. Rivera; Zheng Yao 006; Dongwook Yoon (CHI, 2022)

Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health Community. - Zheng Yao 006; Haiyi Zhu; Robert E. Kraut (Proc. ACM Hum. Comput. Interact., 2022)

Peer Support in Online Communities - Zheng Yao 006 (2024)