Overbooking for Specialty Clinics with Patient No-Shows: A Queueing Approach. - Zhenghao Fan; Xiaolei Xie; Reynerio A. Sanchez; Xiang Zhong (CASE, 2018)

A distributionally robust optimisation for COVID-19 testing facility territory design and capacity planning. - Zhenghao Fan; Xiaolei Xie (Int. J. Prod. Res., 2022)

Appointment Capacity Planning With Overbooking for Outpatient Clinics With Patient No-Shows. - Xiaolei Xie; Zhenghao Fan; Xiang Zhong (IEEE Trans Autom. Sci. Eng., 2022)