Mining Express Service Innovation Opportunity From Online Reviews. - Ning Zhang 016; Rui Zhang 003; Zhiliang Pang; Xue Liu 001; Wenfei Zhao (J. Organ. End User Comput., 2021)

Leveraging User Ideas for Product Innovation in Open Innovation Communities: A Study of Two Stages of the Idea Adoption. - Ning Zhang 016; Wenfei Zhao; Zhiliang Pang; Lifeng He; Xin Cheng; Weiguo Fan (J. Glob. Inf. Manag., 2023)

Management response and user idea generation: evidence from an online open innovation community. - Dongmei Han; Zhiliang Pang; Lifeng He; Xiaohang Zhou; Shaohua Zhang (Inf. Technol. Manag., 2023)

What does leveling up bring? A study on the ex post incentives of the hierarchical privilege levels in online brand communities. - Dongmei Han; Wenfei Zhao; Zhiliang Pang; Zhengze Wu (Comput. Hum. Behav., 2025)