In Search of Plagiarism Behaviors: An Empirical Study of Online Reviews. - Zhuolan Bao; Michael Chau (PAISI, 2015)

A Schema-oriented Product Clustering Method Using Online Product Reviews. - Zhuolan Bao; Michael Chau (ICIS, 2016)

The effect of Collective Rating on the perception of Online Reviews. - Zhuolan Bao; Michael Chau (PACIS, 2016)

The Effect of Marketer-Generated Content and User-Generated Content on Perceived Product Quality. - Zhuolan Bao; Michael Chau (AMCIS, 2017)

How Does the Review Tag Function Benefit Highly-Rated Popular Products in Online Markets? - Zhuolan Bao; Wenwen Li 004; Pengzhen Yin; Michael Chau (WEB, 2017)

How Do Novice Consumers Learn from Online Expert Reviews? - Zhuolan Bao; Michael Chau (WEB, 2018)

Examining the impact of review tag function on product evaluation and information perception of popular products. - Zhuolan Bao; Wenwen Li 004; Pengzhen Yin; Michael Chau (Inf. Syst. E Bus. Manag., 2021)

Incorporating the Time-Order Effect of Feedback in Online Auction Markets through a Bayesian Updating Model. - Michael Chau; Wenwen Li 004; Boye Yang; Alice J. Lee; Zhuolan Bao (MIS Q., 2021)

Convincing or Odd: Anthropomorphic Design Cues in Chatbots. - Zhuolan Bao; Jiashu Chen; Yunzhong Luo; Manuele Reani (PACIS, 2022)

Anthropomorphism in Chatbot Systems Between Gender and Individual Differences. - Zhida Sun; Manuele Reani; Yunzhong Luo; Zhuolan Bao (CHI Extended Abstracts, 2024)

Towards A Fair Design of Product Review Systems. - Zhuolan Bao; Yulin Fang (PACIS, 2024)