Impacts of service uncertainty in bundling strategies on heterogeneous consumers. - Zichen Zhang 003; Xinggang Luo; Chun-Kit Kwong; Jiafu Tang; Yang Yu 016 (Electron. Commer. Res. Appl., 2018)

Return and refund policy for product and core service bundling in the dual-channel supply chain. - Zichen Zhang 003; Xinggang Luo; Chun-Kit Kwong; Jiafu Tang; Yang Yu 016 (Int. Trans. Oper. Res., 2019)