Analysis of Social and Expressive Factors of Requests by Methods of Text Mining. - Dasa Munková; Michal Munk; Zuzana Fraterova; Beáta Duracková (PACLIC, 2012)

Identifying Social and Expressive Factors in Request Texts Using Transaction/Sequence Model. - Dasa Munková; Michal Munk; Zuzana Fraterova (RANLP, 2013)