Ada Lo
Orcid: 0000-0001-7975-3328
According to our database1,
Ada Lo
authored at least 2 papers
between 2012 and 2025.
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Bibliography
2025
Human vs. robot service provider agents in service failures: comparing customer dissatisfaction and the mediating role of forgiveness and service recovery expectation.
J. Inf. Technol. Tour., June, 2025
2012
Proceedings of the Information and Communication Technologies in Tourism 2012, 2012