Junchen Yao

According to our database, Junchen Yao authored at least 1 paper in 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2026

Beyond the dichotomy of use and Not-Use: Forms and motivations of user non-use behaviors toward AI customer service.

Junchen Yao, Dongqi Yan, Hongzhong Zhang

Comput. Hum. Behav., 2026