Lisa Dawson

According to our database, Lisa Dawson authored at least 3 papers in 2003.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2003

Integrating Customer Relationship Management Strategies in (B2C) E-Commerce Environments.

Shailey Minocha, Nicola Millard, Lisa Dawson

Proceedings of the Human-Computer Interaction INTERACT '03: IFIP TC13 International Conference on Human-Computer Interaction, 2003

Exploring the Total Customer Experience (TCE): Usability Evaluations of (B2C) E-Commerce Environments.

Shailey Minocha, Lisa Dawson

Proceedings of the Human-Computer Interaction INTERACT '03: IFIP TC13 International Conference on Human-Computer Interaction, 2003

The Customer's Perspective Sociological Accounts of E-Commerce Encounters.

Shailey Minocha, Lisa Dawson, Ann Blandford, Dave Roberts

Proceedings of the IADIS International Conference WWW/Internet 2003, 2003