Silvia Ranfagni

According to our database, Silvia Ranfagni authored at least 5 papers between 2022 and 2025.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of seven.

2025

User Generated Content and Brand Engagement: Exploring the role of electronic semiotics and symbolic interactionism on Instagram.

Muhammad Naeem, Wilson Ozuem, Silvia Ranfagni, Kerry E. Howell

Comput. Hum. Behav., 2025

2024

Examining the role of social media influencers in service failure and recovery strategies: an empirical investigation of millennials' views.

Wilson Ozuem, Michelle Willis, Silvia Ranfagni, Kerry E. Howell, Serena Rovai

Inf. Technol. People, 2024

Examining user-generated content, service failure recovery and customer-brand relationships: an exploration through commitment-trust theory.

Wilson Ozuem, Michelle Willis, Kerry E. Howell, Silvia Ranfagni, Serena Rovai

Internet Res., 2024

2023

Correction to: Understanding the process of meanings, materials, and competencies in adoption of mobile banking.

Muhammad Naeem, Wilson Ozuem, Kerry E. Howell, Silvia Ranfagni

Electron. Mark., December, 2023

2022

Understanding the process of meanings, materials, and competencies in adoption of mobile banking.

Muhammad Naeem, Wilson Ozuem, Kerry E. Howell, Silvia Ranfagni

Electron. Mark., December, 2022