Charles Costa

Orcid: 0009-0006-7884-5179

According to our database¹, Charles Costa authored at least 2 papers between 2025 and 2026.

Collaborative distances:

Timeline

Book In proceedings Article PhD thesis Dataset Other

2026

From Creator to Curator: A Socio-Technical Framework for Professional Identity and Knowledge Management in the AI?Augmented IT Workforce.

[DOI]

Proceedings of the 63rd ACM Conference on Computers and People Research, 2026

2025

Empowering customer service with generative AI: enhancing agent performance while navigating challenges.

[DOI]

Inf. Res., 2025