Das Narayandas
According to our database1,
Das Narayandas authored at least 3 papers
between 2021 and 2026.
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Bibliography
2026
Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment.
Manag. Sci., 2026
2025
Impact of AI Adoption on the Sentiment of Customer Service Agents: Evidence from A Field Study.
Proceedings of the 58th Hawaii International Conference on System Sciences, 2025
2021
Manag. Sci., 2021