Gary Klein

  • University of Colorado, Colorado Springs, USA

According to our database1, Gary Klein authored at least 126 papers between 1986 and 2022.

Collaborative distances:
  • Dijkstra number2 of four.
  • Erdős number3 of four.



In proceedings 
PhD thesis 


Online presence:



Creative Software Development with Team Boundary Management.
J. Comput. Inf. Syst., 2022

Goal Equivocality and Joint Account of Meaning Creation in an Enterprise System Program.
Inf. Syst. Manag., 2022

Legacy information system replacement: Pursuing quality design of operational information systems.
Inf. Manag., 2022

Social interdependencies as facilitators of cooperative learning in new product development: The moderating effect of technological novelty.
Expert Syst. Appl., 2022

The Career Satisfaction of IT Professionals With Mixed Job Demands.
IEEE Trans. Engineering Management, 2020

Teamwork behaviors in implementing enterprise systems with multiple projects: Results from Chinese firms.
J. Syst. Softw., 2019

Enterprise system programs: Goal setting and cooperation in the integration team.
Inf. Manag., 2019

Program management: A comprehensive literature review for future research directions.
Proceedings of the 23rd Pacific Asia Conference on Information Systems, 2019

From Project Management to Program Management: An Invitation to Investigate Programs Where IT Plays a Significant Role.
J. Assoc. Inf. Syst., 2018

Signaling effect of website usability on repurchase intention.
Int. J. Inf. Manag., 2018

Building organisational support for an IT-enabled transformation program - the process of coopting.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018

Enhancing development team flexibility in IS projects.
Inf. Technol. Manag., 2017

Hedonic Information Systems Quality.
Proceedings of the 21st Pacific Asia Conference on Information Systems, 2017

Influence of Task Interdependence on Teamwork Quality and Project Performance.
Proceedings of the Business Information Systems - 20th International Conference, 2017

The roots of executive information system development risks.
Inf. Softw. Technol., 2015

Conflict resolution effectiveness on the implementation efficiency and achievement of business objectives in IT programs: A study of IT vendors.
Inf. Softw. Technol., 2015

Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability.
Pac. Asia J. Assoc. Inf. Syst., 2014

Special Section: IT Project Management.
J. Manag. Inf. Syst., 2014

Achieving IT Program Goals with Integrative Conflict Management.
J. Manag. Inf. Syst., 2014

Information technology customer aggression: The importance of an organizational climate of support.
Inf. Manag., 2014

Do too many goals impede a program? A case study of enterprise system implementation with multiple interdependent projects.
Inf. Manag., 2014

A Longitudinal Study to Determine Non-technical Deterrence Effects of Severity and Communication of Internet Use Policy for Reducing Employee Internet Abuse.
Proceedings of the 47th Hawaii International Conference on System Sciences, 2014

The presence and development of competency in IT programs.
J. Syst. Softw., 2013

Controlling ERP consultants: Client and provider practices.
J. Syst. Softw., 2013

Risk Dynamics Throughout the System Development Life Cycle.
J. Comput. Inf. Syst., 2013

Reducing User-Related Risks with User-Developer Partnering.
J. Comput. Inf. Syst., 2013

Antecedents of organizational citizenship for information technology personnel.
Ind. Manag. Data Syst., 2013

Exploring the Impact of Team based Reward on Project Performance in Outsourced System Development.
Int. J. Inf. Technol. Proj. Manag., 2013

Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment.
Inf. Manag., 2013

The organizational citizenship behavior of IS personnel: Does organizational justice matter?
Inf. Manag., 2013

Fully Mediated Effects of Formative Measures Using MIMIC Constructs.
Pac. Asia J. Assoc. Inf. Syst., 2012

Consequences of Psychological Contract Violations for is Personnel.
J. Comput. Inf. Syst., 2012

Career anchors and disturbances in job turnover decisions - A case study of IT professionals in Taiwan.
Inf. Manag., 2012

Using Deterrence to Mitigate Employee Internet Abuse.
Proceedings of the 45th Hawaii International International Conference on Systems Science (HICSS-45 2012), 2012

Organizational Citizenship Behavior of Information System Personnel: The Influence of Leader-Member Exchange.
Inf. Resour. Manag. J., 2011

Partnering effects on user-developer conflict and role ambiguity in information system projects.
Inf. Softw. Technol., 2011

Information system personnel career anchor changes leading to career changes.
Eur. J. Inf. Syst., 2011

Learning demand and job autonomy of IT personnel: Impact on turnover intention.
Comput. Hum. Behav., 2011

The Impacts Of Communication On IT Program External Environments And IT Product Quality.
Proceedings of the Pacific Asia Conference on Information Systems, 2011

Coordination among ERP consultants: controlling mechanisms.
Proceedings of the 19th European Conference on Information Systems, 2011

Software Quality as Influenced by Informational Diversity, Task Conflict, and Learning in Project Teams.
IEEE Trans. Engineering Management, 2010

Coproduction in successful software development projects.
Inf. Softw. Technol., 2010

User commitment and collaboration: Motivational antecedents and project performance.
Inf. Softw. Technol., 2010

The Role of User Review on Information System Project Outcomes: A Control Theory Perspective.
Int. J. Inf. Technol. Proj. Manag., 2010

Persistence Influence for IT Outsourcing: Small and Medium Firms Perspectives of Their Application Service Providers.
Proceedings of the Pacific Asia Conference on Information Systems, 2010

Management Information Systems Research Networks: Creating and Sharing Diverse Knowledge.
Pac. Asia J. Assoc. Inf. Syst., 2009

Resolving Difference Score Issues in Information Systems Research.
MIS Q., 2009

The relation of requirements uncertainty and stakeholder perception gaps to project management performance.
J. Syst. Softw., 2009

Reducing software requirement perception gaps through coordination mechanisms.
J. Syst. Softw., 2009

The Negative Impact of Conflict on the Information System Development Process, Product, and Project.
J. Comput. Inf. Syst., 2009

Relation of CIO background, IT infrastructure, and economic performance.
Inf. Manag., 2009

Balancing four factors in system development projects.
Commun. ACM, 2009

Technical opinion - Leveraging first-mover advantages in internet-based consumer services.
Commun. ACM, 2009

The Role of Team Learning in Enabling Shared Leadership in ISD Teams.
Proceedings of the 15th Americas Conference on Information Systems, 2009

Team Task Skills as a Facilitator for Application and Development Skills.
IEEE Trans. Engineering Management, 2008

The consistency among facilitating factors and ERP implementation success: A holistic view of fit.
J. Syst. Softw., 2008

The Impacts of Job Characteristics on is Employee Satisfaction: A Comparison between Permanent and Temporary Employees.
J. Comput. Inf. Syst., 2008

User involvement to enhance expertise in system development.
Int. J. Internet Enterp. Manag., 2008

The effects of change control and management review on software flexibility and project performance.
Inf. Manag., 2008

Software quality and IS project performance improvements from software development process maturity and IS implementation strategies.
J. Syst. Softw., 2007

Relationship of Skill Expectation Gap Between IS Employees and Their Managers with User Satisfaction.
Inf. Resour. Manag. J., 2007

Lack of Skill Risks to Organizational Technology Learning and Software Project Performance.
Inf. Resour. Manag. J., 2007

Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer.
Int. J. Inf. Manag., 2007

Discrepancies between desired and perceived measures of performance of IS professionals: Views of the IS professionals themselves and the users.
Inf. Manag., 2007

Reducing Requirement Perception Gaps through Coordination Mechanisms in Software Development Team.
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

Prototyping mediators to project performance: Learning and interaction.
J. Syst. Softw., 2006

ERP Misfit: Country of Origin and Organizational Factors.
J. Manag. Inf. Syst., 2006

The Effects of User Partnering and User Non-Support on Project Performance.
J. Assoc. Inf. Syst., 2006

Group cohesion in organizational innovation: An empirical examination of ERP implementation.
Inf. Softw. Technol., 2006

The relative influence of management control and user-IS personnel interaction on project performance.
Inf. Softw. Technol., 2006

The relationship of control and learning to project performance.
Cybern. Syst., 2006

Leading the Horse to Water.
Commun. Assoc. Inf. Syst., 2006

Successful Adoption of ERP Technology as Influenced by Country of Origin.
Proceedings of the Business Information Systems, 2006

The Moderating Effect of User Involvement on IS Success.
Proceedings of the Business Information Systems, 2006

Interaction quality between IS professionals and users: impacting conflict and project performance.
J. Inf. Sci., 2005

Vector Error-Correction Models in a Consumer Packaged Goods Category Forecasting Decision Support System.
J. Comput. Inf. Syst., 2005

Perception and expectation gaps of information systems provider skills: the impact on user satisfaction.
Inf. Syst. J., 2005

Communication skills importance and proficiency: perception differences between IS staff and IS users.
Int. J. Inf. Manag., 2005

An exploration of the relationship between software development process maturity and project performance.
Inf. Manag., 2004

Rental software valuation in IT investment decisions.
Decis. Support Syst., 2004

Nonstationary Brand Variables in Category Management: A Cointegration Perspective.
Decis. Sci., 2004

The Impact of Organizational Coordination and Climate on Marketing Executives' Satisfaction with Information Systems Services.
J. Assoc. Inf. Syst., 2003

Strategic information and strategic decision making: the EIS/CEO interface in smaller manufacturing companies.
Inf. Manag., 2003

The impact of IS department organizational environments upon project team performances.
Inf. Manag., 2003

Perceived career incentives and intent to leave.
Inf. Manag., 2003

The Impact of Information System Personnel Skill Discrepancies on Stakeholder Satisfaction.
Decis. Sci., 2003

A Note on Interpersonal and Communication Skills for IS Professionals: Evidence of Positive Influence.
Decis. Sci., 2003

Career satisfaction for managerial and technical anchored IS personnel in later career stages.
Data Base, 2003

Closing the user and provider service quality gap.
Commun. ACM, 2003

Measuring Information System Service Quality: SERVQUAL from the Other Side.
MIS Q., 2002

Perception differences of software success: provider and user views of system metrics.
J. Syst. Softw., 2002

A Discrepancy Model of Information System Personnel Turnover.
J. Manag. Inf. Syst., 2002

Pre-project partnering impact on an information system project, project team and project manager.
Eur. J. Inf. Syst., 2002

Wanted: project teams with a blend of is professional orientations.
Commun. ACM, 2002

Information system success as impacted by risks and development strategies.
IEEE Trans. Engineering Management, 2001

Seeking consonance in information systems.
J. Syst. Softw., 2001

The Materiality of Information System Planning Maturity to Project Performance.
J. Assoc. Inf. Syst., 2001

IS service performance: self-perceptions and user perceptions.
Inf. Manag., 2001

The joint impact of internal and external career anchors on entry-level IS career satisfaction.
Inf. Manag., 2001

A new view of IS personnel performance evaluation.
Commun. ACM, 2001

Performance ratings and importance of performance measures for IS staff: the different perceptions of IS users and IS staff.
IEEE Trans. Engineering Management, 2000

Software development risks to project effectiveness.
J. Syst. Softw., 2000

Supervisor Support and Career Anchor Impact on the Career Satisfaction of the Entry-Level Information Systems Professional.
J. Manag. Inf. Syst., 2000

Side effects of decision guidance in decision support systems.
Interact. Comput., 2000

User resistance and strategies for promoting acceptance across system types.
Inf. Manag., 2000

Effects of downsizing policies on IS survivors' attitude and career management.
Inf. Manag., 2000

Marketing Category Forecasting: An Alternative of BVAR-Artificial Neural Networks.
Decis. Sci., 2000

A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement.
Decis. Sci., 2000

User evaluation of information systems: by system typology.
IEEE Trans. Syst. Man Cybern. Part A, 1999

User perception of expert system advice.
J. Syst. Softw., 1999

The missing link between systems analysts' actions and skills.
Inf. Syst. J., 1999

System analysts' orientations and perceptions of system failure.
Inf. Softw. Technol., 1999

Risks to different aspects of system success.
Inf. Manag., 1999

Project selection criteria by strategic orientation.
Inf. Manag., 1999

Building a Case for Consonance.
Proceedings of the BIS '99, 1999

Perceptions of system development failures.
Inf. Softw. Technol., 1998

A marketing category management system: a decision support system using scanner data.
Decis. Support Syst., 1998

Information system evaluation by system typology.
J. Syst. Softw., 1997

Bias in computer-assisted surveys.
IEEE Trans. Syst. Man Cybern. Part A, 1996

User Perceptions of Evaluation Criteria for Three System Types.
Data Base, 1996

Are you sure you want to use that data in your study?
IEEE Trans. Syst. Man Cybern., 1995

Information system professionals' attitudes: Development tools and concepts.
J. Syst. Softw., 1995

Using statistical data feedback by-products of expert systems.
IEEE Trans. Syst. Man Cybern., 1992

An Agent for Intelligent Model Management.
J. Manag. Inf. Syst., 1990

New graphics as computerized displays for human information processing.
IEEE Trans. Syst. Man Cybern., 1989

Developing Model Strings for Model Managers.
J. Manag. Inf. Syst., 1986