Guilherme Steinmann

According to our database, Guilherme Steinmann authored at least 2 papers between 2007 and 2013.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2013

Using simulation to evaluate call forecasting algorithms for inbound call center.

Guilherme Steinmann, Paulo José de Freitas Filho

Proceedings of the Winter Simulations Conference: Simulation Making Decisions in a Complex World, 2013

2007

Using simulation to predict market behavior for outbound call centers.

Paulo José de Freitas Filho, Geovani Ferreira da Cruz, Rui Seara, Guilherme Steinmann

Proceedings of the Winter Simulation Conference, 2007