Ida Heggertveit Solem

According to our database, Ida Heggertveit Solem authored at least 7 papers between 2022 and 2025.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2025

Succeeding in Digital Self-service: Knowledge-Sharing in Citizen-Caseworker Interactions.

Michaela Schmidt, Ida Heggertveit Solem, Hanne Höglund Sara-Maria Rydén, Babak A. Farshchian

Proceedings of the Electronic Participation - 17th IFIP WG 8.5 International Conference, 2025

2024

Mitigating Administrative Burdens: Understanding the Role of Intermediaries in Co-producing Digital Self-services.

Hanne Höglund Rydén, Sara Hofmann, Luiz Henrique Alonso de Andrade, Ida Heggertveit

Proceedings of the Electronic Participation - 16th IFIP WG 8.5 International Conference, 2024

Navigating Privacy Regulations: Administrative Burden of Digital Self-Services for Vulnerable Citizens.

Ida Heggertveit

Proceedings of the Electronic Participation - 16th IFIP WG 8.5 International Conference, 2024

What Public Services are Suitable for Digitalization? - A Classification of Public Service Characteristics.

Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit, Sara Hofmann, Øystein Sæbø

Proceedings of the Electronic Government - 23rd IFIP WG 8.5 International Conference, 2024

Narratives of Reality: Administrative Burdens and Workarounds in Digital Self-Services.

Ida Heggertveit, Hanne Höglund Sara-Maria Rydén

Proceedings of the 30th Americas Conference on Information Systems: Elevating Life through Digital Social Entrepreneurship, 2024

2022

Exploring Citizens' Channel Behavior in Benefit Application: Empirical Examples from Norwegian Welfare Services.

Ida Lindgren, Christian Østergaard Madsen, Hanne Höglund Rydén, Ida Heggertveit

Proceedings of the 15th International Conference on Theory and Practice of Electronic Governance, 2022

Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance.

Ida Heggertveit, Ida Lindgren, Christian Østergaard Madsen, Sara Hofmann

Proceedings of the Electronic Participation - 14th IFIP WG 8.5 International Conference, 2022