Jaap van Nes

According to our database, Jaap van Nes authored at least 1 paper in 2014.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2014

Virtual Customer Service Agents: Using Social Presence and Personalization to Shape Online Service Encounters.

Tibert Verhagen, Jaap van Nes, Frans Feldberg, Willemijn van Dolen

J. Comput. Mediat. Commun., 2014