Jade Logan

According to our database, Jade Logan authored at least 2 papers between 2025 and 2026.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2026

Towards a Structured Framework for Large-Scale AI-Driven Thematic Analysis on Domain-Specific Customer Feedback.

Jade Logan, Nicholas Micallef, Daniele Doneddu, Kevin McLafferty, Muneeb Imtiaz Ahmad

Proceedings of the Extended Abstracts of the 2026 CHI Conference on Human Factors in Computing Systems, 2026

2025

Behind Customer Satisfaction Metrics: Exploring User Perceptions of Net Promoter Score (NPS) as a Measure of Satisfaction.

Jade Logan, Daniele Doneddu, Kevin McLafferty, Muneeb Imtiaz Ahmad, Nicholas Micallef

Proceedings of the Human-Computer Interaction - INTERACT 2025, 2025