Kent Holcom

According to our database, Kent Holcom authored at least 2 papers between 2000 and 2001.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2001

Re-engineering the customer relationship: leveraging knowledge assets at IBM.

Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom

Decis. Support Syst., 2001

2000

Inside IBM: redefining the customer relationship via a knowledge maangement system.

Anne P. Massey, Mitzi M. Montoya-Weiss, Kent Holcom

Proceedings of the Challenges of Information Technology Management in the 21st Century, 2000