Konstantin Kishinski

According to our database¹, Konstantin Kishinski authored at least 2 papers between 1998 and 1999.

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1999

Formal Model, Language and Tools for Design Agent's Scenarios in Call Center Systems.

[BibT_eX]

[DOI]

Proceedings of the 32nd Annual Hawaii International Conference on System Sciences (HICSS-32), 1999

1998

An approach to design distributed CTI applications using Petri nets: an example of a call center.

[BibT_eX]

[DOI]

Proceedings of the IEEE International Conference on Systems, Man and Cybernetics, 1998