Kristina Heinonen

According to our database, Kristina Heinonen authored at least 6 papers between 2006 and 2025.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2025

A Systemic Perspective on Captive Services.

Stefan Burggraf, Larissa Becker, Johanna Gummerus, Kristina Heinonen

Proceedings of the 58th Hawaii International Conference on System Sciences, 2025

2020

Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigation.

Ana Kustrak Korper, Maren Purrmann, Kristina Heinonen, Werner H. Kunz

Proceedings of the Exploring Service Science - 10th International Conference, 2020

2009

The influence of customer activity on e-service value-in-use.

Kristina Heinonen

Int. J. Electron. Bus., 2009

2008

The Role of Digital Service Encounters on Customers' Perceptions of Companies.

Kristina Heinonen

J. Electron. Commer. Organ., 2008

2007

Consumer responsiveness to mobile marketing.

Kristina Heinonen, Tore Strandvik

Int. J. Mob. Commun., 2007

2006

How do consumers react to mobile marketing?

Kristina Heinonen, Tore Strandvik

Proceedings of the 2006 International Conference on Mobile Business (ICMB 2006), 2006