Lélis Balestrin Espartel

Orcid: 0000-0003-1062-9817

According to our database¹, Lélis Balestrin Espartel authored at least 3 papers between 2024 and 2026.

Collaborative distances:

Timeline

Book In proceedings Article PhD thesis Dataset Other

2026

Emotional artificial intelligence: The impact of chatbot empathy and emotional tone on consumer satisfaction and word of mouth.

[DOI]

Int. J. Hum. Comput. Stud., 2026

2025

Autonomous technology in the marketplace: The impact of enjoyment on consumer responses.

[DOI]

Comput. Hum. Behav., 2025

2024

Consumer reactions to technology in retail: choice uncertainty and reduced perceived control in decisions assisted by recommendation agents.

[DOI]

Electron. Commer. Res., June, 2024