Mikko Ämmälä

According to our database, Mikko Ämmälä authored at least 2 papers between 2015 and 2016.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2016

Towards Continuous Customer Satisfaction and Experience Management: A Measurement Framework Design Case in Wireless B2B Industry.

Petri Kettunen, Mikko Ämmälä, Tanja Sauvola, Susanna Teppola, Jari Partanen, Simo Rontti

Proceedings of the Product-Focused Software Process Improvement, 2016

2015

Towards Predictable B2B Customer Satisfaction and Experience Management with Continuous Improvement Assets and Rich Feedback.

Petri Kettunen, Mikko Ämmälä, Jari Partanen

Proceedings of the Agile Processes, in Software Engineering, and Extreme Programming, 2015