Milena M. Head

  • McMaster University, DeGroote School of Business, Hamilton, ON, Canada

According to our database1, Milena M. Head authored at least 55 papers between 1996 and 2021.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of five.



In proceedings 
PhD thesis 


Online presence:



An Investigation of the Interplay between Emotional Congruence and regulatory Fit in Phishing susceptibility.
Proceedings of the 28th European Conference on Information Systems, 2021

Factors Influencing Learner Trust in Web-Based Learning in Higher Education: An Information Systems Perspective.
Proceedings of the 28th European Conference on Information Systems, 2021

The Impact of Homophily and Herd Size on Decision Confidence in the Social Commerce Context.
Proceedings of the Trends and Innovations in Information Systems and Technologies, 2020

Understanding the role of competition in video gameplay satisfaction.
Inf. Manag., 2018

Using the elaboration likelihood model to examine online persuasion through website design.
Inf. Manag., 2018

Cyberbullying impacts on victims' satisfaction with information and communication technologies: The role of Perceived Cyberbullying Severity.
Inf. Manag., 2018

Knowledge Sharing in Social Networking Sites: How Context Impacts Individuals' Social and Intrinsic Motivation to Contribute in Online Communities.
AIS Trans. Hum. Comput. Interact., 2018

Taking Advantage of Using Professionally-Oriented Social Network Sites: The Role of Users' Actions and Profiles.
Proceedings of the 24th Americas Conference on Information Systems, 2018

Understanding Consumers' Attitudes Toward Controversial Information Technologies: A Contextualization Approach.
Inf. Syst. Res., 2017

Understanding the Effect of Techno-interruptions in the Workplace.
Proceedings of the New Contributions in Information Systems and Technologies, 2015

Perceived Maintenance Load of High Maintenance Information Systems: Conceptualization and Development.
Proceedings of the 19th Pacific Asia Conference on Information Systems, 2015

The impact of age on website usability.
Comput. Hum. Behav., 2014

Understanding the Factors That Influence the Perceived Severity of Cyber-bullying.
Proceedings of the HCI in Business - First International Conference, 2014

The impact of task framing and viewing timing on user website perceptions and viewing behavior.
Int. J. Hum. Comput. Stud., 2013

Website design in an international context: The role of gender in masculine versus feminine oriented countries.
Comput. Hum. Behav., 2013

Developing and Validating a Scale for Perceived Usefulness for the Mobile Wallet.
Proceedings of the Advances in Information Systems and Technologies [WorldCIST'13, 2013

Second Hand Technostress and its Determinants in the Context of Mobile Device Interruptions in Work Meetings.
Proceedings of the 12th International Conference on Mobile Business, 2013

Competition as an element of gamification for learning: an exploratory longitudinal investigation.
Proceedings of the First International Conference on Gameful Design, 2013

Understanding the Impacts of Design on the User Experience: Lessons from Online Shoppers Applied to eLearners.
Proceedings of the 4th International workshop on Interactive Environments and Emerging Technologies for eLearning, 2013

The Impact Of Cyberbullying On Users' Continuance Intention: The Roles Of Perceived Cyberbullying Severity And Coping Mechanisms.
Proceedings of the 21st European Conference on Information Systems, 2013

Online Video Game Addiction: A Review and an Information Systems Research Agenda.
Proceedings of the 19th Americas Conference on Information Systems, 2013

Understanding student attitudes of mobile phone features: Rethinking adoption through conjoint, cluster and SEM analyses.
Comput. Hum. Behav., 2012

The impact of distractions on the usability and intention to use mobile devices for wireless data services.
Comput. Hum. Behav., 2012

A Multilevel Model for Measuring Fit Between a Firm's Competitive Strategies and Information Systems Capabilities.
MIS Q., 2011

Colour appeal in website design within and across cultures: A multi-method evaluation.
Int. J. Hum. Comput. Stud., 2010

The effects of website design on purchase intention in online shopping: the mediating role of trust and the moderating role of culture.
Int. J. Electron. Bus., 2010

Computer use by older adults: A multi-disciplinary review.
Comput. Hum. Behav., 2010

Understanding Student Attitudes of Mobile Phone Applications and Tools: A study using conjoint, cluster and SEM analyses.
Proceedings of the 18th European Conference on Information Systems, 2010

Perceived interactivity leading to e-loyalty: Development of a model for cognitive-affective user responses.
Int. J. Hum. Comput. Stud., 2009

A cross-cultural comparison of the impact of Social Presence on website trust, usefulness and enjoyment.
Int. J. Electron. Bus., 2009

Consumer acceptance of biometrics for identity verification in financial transactions.
Proceedings of the 17th European Conference on Information Systems, 2009

Who is Responsible for E-Learning Success in Higher Education? A Stakeholders' Analysis.
J. Educ. Technol. Soc., 2008

The role of social presence in establishing loyalty in e-Service environments.
Interact. Comput., 2007

Manipulating perceived social presence through the web interface and its impact on attitude towards online shopping.
Int. J. Hum. Comput. Stud., 2007

How can the Web help build customer relationships?: An empirical study on e-tailing.
Inf. Manag., 2007

The Impact of Social Presence on the Experiences of Online Shoppers - A Cross-Cultural Study.
Proceedings of the ICEIS 2007, 2007

The Impact of Distractions on the Usability and the Adoption of Mobile Devices for Wireless Data Services.
Proceedings of the Fifteenth European Conference on Information Systems, 2007

Computer Interaction for Older Users: A Literature Review.
Proceedings of the Reaching New Heights. 13th Americas Conference on Information Systems, 2007

Design aesthetics leading to m-loyalty in mobile commerce.
Inf. Manag., 2006

Mobile Technologies and the Value Chain: Participants, Activities and Value Creation.
Proceedings of the 2006 International Conference on Mobile Business (ICMB 2006), 2006

The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types.
Int. J. Electron. Commer., 2005

Supply chain management information systems capabilities. An exploratory study of electronics manufacturers.
Inf. Syst. E Bus. Manag., 2004

Using competitive strategy patterns to determine ideal supply chain management information systems capabilities.
Int. J. Internet Enterp. Manag., 2004

Building Online Trust through Socially Rich Web Interfaces.
Proceedings of the Second Annual Conference on Privacy, 2004

Trust through Humanized Design.
Proceedings of the Designing for Global Markets 6, 2004

Strategic Fit of Supply Chain Management Information Systems: A Measurement Model.
Proceedings of the International Conference on Information Systems, 2004

The Influence of Product Type on Online Trust.
Proceedings of the 17th Bled eConference: eGlobal, 2004

Ubiquitous Usability: Exploring Mobile Interfaces within the Context of a Theoretical Model.
Proceedings of the 15th Conference on Advanced Information Systems Engineering (CAiSE '03), 2003

Establishing eTrust through Humanized Website Design.
Proceedings of the 16th Bled eConference: eTransformation, 2003

Supply chain collaboration alternatives: understanding the expected costs and benefits.
Internet Res., 2002

A model for Web-based information systems in e-retailing.
Internet Res., 2001

A relationship-building model for the Web retail marketplace.
Internet Res., 2000

World Wide Web navigation aid.
Int. J. Hum. Comput. Stud., 2000

Investigation of Voice and Text Output Modes with Abstraction in a Computer Interface.
Interact. Comput., 1996

Patterns in information search for decision making: the effects of information abstraction.
Int. J. Hum. Comput. Stud., 1996