Natalia Amat-Lefort

According to our database¹, Natalia Amat-Lefort authored at least 3 papers between 2023 and 2025.

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2025

ReviewGraph: A Knowledge Graph Embedding Based Framework for Review Rating Prediction with Sentiment Features.

[BibT_eX]

[DOI]

CoRR, August, 2025

2024

More Human, Less Bot: How Anthropomorphism Impacts User Experience in Customer Support Chatbots.

[BibT_eX]

[DOI]

Proceedings of the Intelligent Human Computer Interaction - 16th International Conference, 2024

2023

Towards More Convenient Services: A Text Analytics Approach to Understanding Service Inconveniences in Digital Platforms.

[BibT_eX]

[DOI]

Proceedings of the 56th Hawaii International Conference on System Sciences, 2023