Nelson Gama

According to our database, Nelson Gama authored at least 13 papers between 2010 and 2014.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2014

A Business Motivation Model for IT Service Management.

Marco Vicente, Nelson Gama, Miguel Mira da Silva

Int. J. Inf. Syst. Model. Des., 2014

Ontology engineering step in design science research methodology: a technique to gather and reuse knowledge.

Lukasz Ostrowski, Markus Helfert, Nelson Gama

Behav. Inf. Technol., 2014

ITIL Metamodel.

Nelson Gama, Marco Vicente, Miguel Mira da Silva

Proceedings of the Service-Oriented Computing - 12th International Conference, 2014

2013

Using ArchiMate to Represent ITIL Metamodel.

Marco Vicente, Nelson Gama, Miguel Mira da Silva

Proceedings of the IEEE 15th Conference on Business Informatics, 2013

IT Services Reference Catalog.

Nelson Gama, Maria do Mar Rosa, Miguel Mira da Silva

Proceedings of the 2013 IFIP/IEEE International Symposium on Integrated Network Management (IM 2013), 2013

Modeling ITIL Business Motivation Model in ArchiMate.

Marco Vicente, Nelson Gama, Miguel Mira da Silva

Proceedings of the Exploring Services Science - 4th International Conference, 2013

The Value of ITIL in Enterprise Architecture.

Marco Vicente, Nelson Gama, Miguel Mira da Silva

Proceedings of the 17th IEEE International Enterprise Distributed Object Computing Conference, 2013

Using ArchiMate and TOGAF to Understand the Enterprise Architecture and ITIL Relationship.

Marco Vicente, Nelson Gama, Miguel Mira da Silva

Proceedings of the Advanced Information Systems Engineering Workshops, 2013

2012

A Method for Identifying IT Services Using Incidents.

Maria do Mar Rosa, Nelson Gama, Miguel Mira da Silva

Proceedings of the 8th International Conference on the Quality of Information and Communications Technology, 2012

Integrating Enterprise Architecture and IT Service Management.

Nelson Gama, Pedro Sousa, Miguel Mira da Silva

Proceedings of the Building Sustainable Information Systems, 2012

Developing a Conceptual Framework to Structure an IT Organization using an Ontology Engineering Methodology.

Nelson Gama, Lukasz Ostrowski, Miguel Mira da Silva

Proceedings of the DCNET, ICE-B and OPTICS 2012, 2012

2011

Using People-CMM for Diminishing Resistance to ITIL.

Nelson Gama, Raúl Nunes da Silva, Miguel Mira da Silva

Int. J. Hum. Cap. Inf. Technol. Prof., 2011

2010

Using People CMM for Dealing with Resistance on Implementing ITIL.

Raúl Nunes da Silva, Miguel Mira da Silva, Nelson Gama

Proceedings of the ENTERprise Information Systems - International Conference, 2010