Pirjo Yli-Viitala

According to our database, Pirjo Yli-Viitala authored at least 1 paper in 2010.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of six.

2010

Service Blueprinting as a Failure Elimination Tool in the Case of Outsourcing Services.

Pirjo Yli-Viitala, Jari Kuusisto, Kyrill Meyer

Int. J. Serv. Sci. Manag. Eng. Technol., 2010