R. Susan Ellis

According to our database, R. Susan Ellis authored at least 1 paper in 2005.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of six.

2005

The relationship between non-queue, pre-process waiting time and service satisfaction.

R. Susan Ellis, Lester W. Johnson, Siegfried P. Gudergan

Int. J. Serv. Technol. Manag., 2005