Rafiq A. Mohammed

According to our database¹, Rafiq A. Mohammed authored at least 2 papers between 2011 and 2017.

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2017

Using Personalized Model to Predict Traffic Jam in Inbound Call Center.

[BibT_eX]

[DOI]

EAI Endorsed Trans. Scalable Inf. Syst., 2017

2011

Agent Personalized Call Center Traffic Prediction and Call Distribution.

[BibT_eX]

[DOI]

Proceedings of the Neural Information Processing - 18th International Conference, 2011