Rama Akkiraju

According to our database1, Rama Akkiraju authored at least 64 papers between 1998 and 2021.

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Bibliography

2021
Chatbot or Chat-Blocker: Predicting Chatbot Popularity before Deployment.
Proceedings of the DIS '21: Designing Interactive Systems Conference 2021, 2021

2020
Using Language Models to Pre-train Features for Optimizing Information Technology Operations Management Tasks.
Proceedings of the Service-Oriented Computing - ICSOC 2020 Workshops, 2020

A General Methodology to Quantify Biases in Natural Language Data.
Proceedings of the Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, 2020

Characterizing Machine Learning Processes: A Maturity Framework.
Proceedings of the Business Process Management - 18th International Conference, 2020

2019
Modeling and Computational Characterization of Twitter Customer Service Conversations.
ACM Trans. Interact. Intell. Syst., 2019

Generating Business Intelligence Through Social Media Analytics: Measuring Brand Personality with Consumer-, Employee-, and Firm-Generated Content.
J. Manag. Inf. Syst., 2019

An Empirical Study of Factors Affecting Language-Independent Models.
CoRR, 2019

Cognitive Learning: How to Become William Shakespeare.
Proceedings of the Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, 2019

2018
Characterizing machine learning process: A maturity framework.
CoRR, 2018

Challenge AI Mind: A Crowd System for Proactive AI Testing.
CoRR, 2018

Don't get Lost in Negation: An Effective Negation Handled Dialogue Acts Prediction Algorithm for Twitter Customer Service Conversations.
CoRR, 2018

Voice of Customer: A Tone-based Analysis System for Online User Engagement.
Proceedings of the Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Seemo: A Computational Approach to See Emotions.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

Touch Your Heart: A Tone-aware Chatbot for Customer Care on Social Media.
Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, 2018

2017
"How May I Help You?": Modeling Twitter Customer Service Conversations Using Fine-Grained Dialogue Acts.
CoRR, 2017

"How May I Help You?": Modeling Twitter Customer ServiceConversations Using Fine-Grained Dialogue Acts.
Proceedings of the 22nd International Conference on Intelligent User Interfaces, 2017

25 Tweets to Know You: A New Model to Predict Personality with Social Media.
Proceedings of the Eleventh International Conference on Web and Social Media, 2017

Does Personality Matter?: A Study of Personality and Situational Effects on Consumer Behavior.
Proceedings of the 28th ACM Conference on Hypertext and Social Media, 2017

A New Chatbot for Customer Service on Social Media.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

Understanding Purchase Behaviors through Personality-driven Traces.
Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems, 2017

2016
To Buy or Not to Buy? Understanding the Role of Personality Traits in Predicting Consumer Behaviors.
Proceedings of the Social Informatics - 8th International Conference, 2016

SocialBrands: Visual analysis of public perceptions of brands on social media.
Proceedings of the 11th IEEE Conference on Visual Analytics Science and Technology, 2016

Predicting Perceived Brand Personality with Social Media.
Proceedings of the Tenth International Conference on Web and Social Media, 2016

2014
A Win Prediction Model for IT Outsourcing Bids.
Proceedings of the 2014 Annual SRII Global Conference, 2014

On Pricing Complex IT Service Solutions.
Proceedings of the 2014 Annual SRII Global Conference, 2014

A Machine Learning Approach to Combining Individual Strength and Team Features for Team Recommendation.
Proceedings of the 13th International Conference on Machine Learning and Applications, 2014

Towards Cognitive BPM as the Next Generation BPM Platform for Analytics-Driven Business Processes.
Proceedings of the Business Process Management Workshops, 2014

Health Identification and Outcome Prediction for Outsourcing Services Based on Textual Comments.
Proceedings of the IEEE International Conference on Services Computing, SCC 2014, Anchorage, AK, USA, June 27, 2014

2013
A Case Based Approach to Serve Information Needs in Knowledge Intensive Processes.
Proceedings of the Service-Oriented Computing - 11th International Conference, 2013

On Assessing the Competitiveness of IT Service Solutions.
Proceedings of the 2013 IEEE International Conference on Services Computing, Santa Clara, CA, USA, June 28, 2013

2012
Towards effective business process availability management.
J. Serv. Sci. Res., 2012

Knowledge Driven Enterprise Risk Management.
Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

Measuring Service Solution Quality in Services Outsourcing Projects Using Value Driver Tree Approach.
Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects.
Proceedings of the 2012 Annual SRII Global Conference, San Jose, CA, USA, July 24-27, 2012, 2012

2011
Towards Efficient Business Process Clustering and Retrieval: Combining Language Modeling and Structure Matching.
Proceedings of the Business Process Management - 9th International Conference, 2011

2010
Estimating the Cost of Developing Customizations to Packaged Application Software Using Service Oriented Architecture.
Proceedings of the IEEE International Conference on Web Services, 2010

On Predicting Impacts of Customizations to Standard Business Processes.
Proceedings of the Service-Oriented Computing - 8th International Conference, 2010

Discovering Business Process Similarities: An Empirical Study with SAP Best Practice Business Processes.
Proceedings of the Service-Oriented Computing - 8th International Conference, 2010

2009
Shared Services Transformation: Conceptualization and Valuation from the Perspective of Real Options.
Decis. Sci., 2009

User Collaborative Semantic Web Service Matching for Legacy Application Integration.
Proceedings of the 2009 IEEE Congress on Services, Part I, 2009

Toward the Development of Cross-Platform Business Applications via Model-Driven Transformations.
Proceedings of the 2009 IEEE Congress on Services, Part I, 2009

2008
Mashup Advisor: A Recommendation Tool for Mashup Development.
Proceedings of the 2008 IEEE International Conference on Web Services (ICWS 2008), 2008

Toward the Development of Contextually Aware Business Applications via Model-Driven Transformations.
Proceedings of the 2008 IEEE International Conference on Web Services (ICWS 2008), 2008

Business Transformation Workbench: A Practitioner's Tool for Business Transformation.
Proceedings of the Business Process Management, 6th International Conference, 2008

Business Transformation Workbench: A Practitioner's Tool for Business Transformation.
Proceedings of the 2008 IEEE International Conference on Services Computing (SCC 2008), 2008

2007
On optimizing the selection of business transformation projects.
IBM Syst. J., 2007

Learning ontologies to improve the quality of automatic web service matching.
Proceedings of the 16th International Conference on World Wide Web, 2007

2006
Semantic Matching to Achieve Web Service Discovery and Composition.
Proceedings of the Eighth IEEE International Conference on E-Commerce Technology (CEC 2006) / Third IEEE International Conference on Enterprise Computing, 2006

Matching And Mapping For Semantic Web Processes.
Proceedings of the Semantic Web Services, Processes and Applications, 2006

SEMAPLAN: Combining Planning with Semantic Matching to Achieve Web Service Composition.
Proceedings of the 2006 IEEE International Conference on Web Services (ICWS 2006), 2006

2005
Dynamic Workflow Composition: Using Markov Decision Processes.
Int. J. Web Serv. Res., 2005

Semantic Matching of Web Service Policies.
Proceedings of the ICWS 2005 Second International Workshop on Semantic and Dynamic Web Processes, 2005

Searching Service Repositories by Combining Semantic and Ontological Matching.
Proceedings of the 2005 IEEE International Conference on Web Services (ICWS 2005), 2005

2004
External Matching in UDDI.
Proceedings of the IEEE International Conference on Web Services (ICWS'04), 2004

2003
A Method for Semantically Enhancing the Service Discovery Capabilities of UDDI.
Proceedings of IJCAI-03 Workshop on Information Integration on the Web (IIWeb-03), 2003

Asynchronous Teams.
Proceedings of the Handbook of Metaheuristics, 2003

2002
Scheduling Solutions for the Paper Industry.
Oper. Res., 2002

A Method of Enabling Automated Invocation of Web Services.
Proceedings of the International Conference on Internet Computing, 2002

A Decision-Support System for Quote Generation.
Proceedings of the Eighteenth National Conference on Artificial Intelligence and Fourteenth Conference on Innovative Applications of Artificial Intelligence, July 28, 2002

2001
Decision Support for Managing an Electronic Supply Chain.
Electron. Commer. Res., 2001

An Agent-Based Approach for Scheduling Multiple Machines.
Appl. Intell., 2001

1999
Cooperative Multiobjective Decision Support for the Paper Industry.
Interfaces, 1999

1998
A-Teams: An Agent Architecture for Optimization and Decision Support.
Proceedings of the Intelligent Agents V, 1998

Multi Machine Scheduling: An Agent-Based Approach.
Proceedings of the Fifteenth National Conference on Artificial Intelligence and Tenth Innovative Applications of Artificial Intelligence Conference, 1998


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