Roberto P. Madruga

According to our database, Roberto P. Madruga authored at least 1 paper in 2024.

Collaborative distances:

• Dijkstra number of six.
• Erdős number of five.

2024

From IFCX to CXMMI: Validation and Evolution of a Customer Experience Management Maturity Model.

Roberto P. Madruga, Édison Renato Silva, José Francisco Moreira Pessanha, Humberto Henriques de Arruda, Assed Naked Haddad

IEEE Access, 2024