Shayna Gardiner

According to our database, Shayna Gardiner authored at least 5 papers between 2022 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Resolving Transcription Ambiguity in Spanish: A Hybrid Acoustic-Lexical System for Punctuation Restoration.

Xiliang Zhu, Chia-Tien Chang, Shayna Gardiner, David Rossouw, Jonas Robertson

CoRR, 2024

2022

Extracting Similar Questions From Naturally-occurring Business Conversations.

Xiliang Zhu, David Rossouw, Shayna Gardiner, Simon Corston-Oliver

CoRR, 2022

Punctuation Restoration in Spanish Customer Support Transcripts using Transfer Learning.

Xiliang Zhu, Shayna Gardiner, David Rossouw, Tere Roldán, Simon Corston-Oliver

CoRR, 2022

Developing a Production System for Purpose of Call Detection in Business Phone Conversations.

Elena Khasanova, Pooja Hiranandani, Shayna Gardiner, Cheng Chen, Simon Corston-Oliver, Xue-Yong Fu

Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Industry Track, 2022

Entity-level Sentiment Analysis in Contact Center Telephone Conversations.

Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shayna Gardiner, Pooja Hiranandani, Shashi Bhushan TN

Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing: EMNLP 2022 - Industry Track, Abu Dhabi, UAE, December 7, 2022