Stefan Ivens

According to our database, Stefan Ivens authored at least 5 papers between 2015 and 2020.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2020

Buffering the service failure-induced effect of anger on revenge.

Gianfranco Walsh, Alexander Deseniss, Stefan Ivens, Mario Schaarschmidt

Kybernetes, 2020

2017

Dr. Miller or Dr. Smith? Patients' Intentions to Make Appointments on Physician Rating Platforms.

Mario Schaarschmidt, Stefan Ivens, Dirk Homscheid

Proceedings of the International Conference on Information Systems, 2017

Enemy in the house? Antecedents of employees' company-related bad mouthing in social media.

Stefan Ivens, Mario Schaarschmidt, Björn Höber

Proceedings of the 23rd Americas Conference on Information Systems, 2017

2015

Does Being Reputable Drive Customer Equity? Evidence from E-Commerce.

Stefan Ivens, Gianfranco Walsh, Mario Schaarschmidt

Proceedings of the International Conference on Information Systems, 2015

Does Reputable Employee Behaviour in Social Networks Affect Customers' Trust and Word of Mouth? An Experimental Study.

Stefan Ivens, Mario Schaarschmidt

Proceedings of the 23rd European Conference on Information Systems, 2015