Stephen D. Durbin

According to our database, Stephen D. Durbin authored at least 4 papers between 2001 and 2006.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2006

Adaptive web sites: user studies and simulation.

Doug Warner, Stephen D. Durbin, J. Neal Richter, Zuzana Gedeon

Proceedings of the 15th international conference on World Wide Web, 2006

2002

Information Self-Service with a Knowledge Base That Learns.

Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon

AI Mag., 2002

RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base.

Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon

Proceedings of the Eighteenth National Conference on Artificial Intelligence and Fourteenth Conference on Innovative Applications of Artificial Intelligence, July 28, 2002

2001

Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web.

Doug Warner, J. Neal Richter, Stephen D. Durbin, Bikramjit Banerjee

Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining, 2001