Stephen D. Durbin
According to our database1, Stephen D. Durbin authored at least 4 papers between 2001 and 2006.
Legend:Book In proceedings Article PhD thesis Other
Adaptive web sites: user studies and simulation.
Proceedings of the 15th international conference on World Wide Web, 2006
Information Self-Service with a Knowledge Base That Learns.
AI Magazine, 2002
RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base.
Proceedings of the Eighteenth National Conference on Artificial Intelligence and Fourteenth Conference on Innovative Applications of Artificial Intelligence, July 28, 2002
Mining user session data to facilitate user interaction with a customer service knowledge base in RightNow Web.
Proceedings of the seventh ACM SIGKDD international conference on Knowledge discovery and data mining, 2001