Wailing Ng

According to our database, Wailing Ng authored at least 3 papers between 2024 and 2025.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2025

Dial-In LLM: Human-Aligned LLM-in-the-loop Intent Clustering for Customer Service Dialogues.

Mengze Hong, Wailing Ng, Chen Jason Zhang, Yuanfeng Song, Di Jiang

Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025

QualBench: Benchmarking Chinese LLMs with Localized Professional Qualifications for Vertical Domain Evaluation.

Mengze Hong, Wailing Ng, Chen Jason Zhang, Di Jiang

Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025

2024

Dial-In LLM: Human-Aligned Dialogue Intent Clustering with LLM-in-the-loop.

Mengze Hong, Yuanfeng Song, Di Jiang, Wailing Ng, Yanjie Sun, Chen Jason Zhang

CoRR, 2024