Alvina Lee Hui Shan
According to our database1,
Alvina Lee Hui Shan
authored at least 5 papers
between 2022 and 2023.
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Bibliography
2023
Learnings from Implementing a Pilot Hybrid Question Answering System for a Government Agency in Singapore.
Proceedings of the 56th Hawaii International Conference on System Sciences, 2023
Vision Paper: Advancing of AI Explainability for the Use of ChatGPT in Government Agencies - Proposal of A 4-Step Framework.
Proceedings of the IEEE International Conference on Big Data, 2023
Extending the Horizon by Empowering Government Customer Service Officers with ACQAR for Enhanced Citizen Service Delivery.
Proceedings of the IEEE International Conference on Big Data, 2023
2022
Learnings from a Pilot Hybrid Question Answering System: CQAS: Case Study based on a Singapore Government Agency's Customer Service Centre.
Proceedings of the dg.o 2022: The 23rd Annual International Conference on Digital Government Research, Virtual Event, Republic of Korea, June 15, 2022
Proceedings of the IEEE International Conference on Big Data, 2022