Amit Shankar

According to our database, Amit Shankar authored at least 8 papers between 2020 and 2024.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2024

Demystifying the Impact of Service Recovery Strategies: Evidence From Healthcare and Telecom Sectors.

Amit Shankar, Shalini Talwar, Nazrul Islam, Safiya Mukhtar Alshibani, Piyush Sharma

IEEE Trans. Engineering Management, 2024

2023

Lights, Camera, Metaverse!: Eliciting Intention to Use Industrial Metaverse, Organizational Agility, and Firm Performance.

Aman Kumar, Amit Shankar, Abhishek Behl, Brij B. Gupta, Sudha Mavuri

J. Glob. Inf. Manag., October, 2023

2022

Impact of Mobile Banking Application Interactivity on Consumer Engagement: An Experiment-Based Investigation.

Amit Shankar

J. Glob. Inf. Manag., 2022

Sustainable mobile banking application: a text mining approach to explore critical success factors.

Amit Shankar, Aviral Kumar Tiwari, Manish Gupta

J. Enterp. Inf. Manag., 2022

Mobile wallet adoption intention amid COVID-19 pandemic outbreak: A novel conceptual framework.

Ashwarya Kapoor, Rajiv Sindwani, Manisha Goel, Amit Shankar

Comput. Ind. Eng., 2022

2021

How Does Online Engagement Drive Consumers' Webrooming Intention?: A Moderated-Mediation Approach.

Amit Shankar, Rambalak Yadav, Manish Gupta, Charles Jebarajakirthy

J. Glob. Inf. Manag., 2021

Editorial for the Special Section on Research on consumer evaluation of mobile applications: Does interactivity matter?

Amit Shankar, Charles Jebarajakirthy, Pooja Kumari

Australas. J. Inf. Syst., 2021

2020

Measuring e-service quality: a review of literature.

Amit Shankar, Biplab Datta

Int. J. Serv. Technol. Manag., 2020