Andy C. L. Yeung

According to our database, Andy C. L. Yeung authored at least 10 papers between 2004 and 2022.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2022

High-contact services of the transient and high-uncertainty type: managing customer experience.

Rachel W. Y. Yee, Thomas Y. Choi, Andy C. L. Yeung, T. C. E. Cheng

Ind. Manag. Data Syst., 2022

2021

The impact of business intelligence systems on profitability and risks of firms.

L. M. Daphne Yiu, Andy C. L. Yeung, T. C. Edwin Cheng

Int. J. Prod. Res., 2021

2020

Business intelligence systems and operational capability: an empirical analysis of high-tech sectors.

L. M. Daphne Yiu, Andy C. L. Yeung, Abe P. L. Jong

Ind. Manag. Data Syst., 2020

2019

Should firms invest in social commerce? An integrative perspective.

Hugo K. S. Lam, Andy C. L. Yeung, Chris K. Y. Lo, T. C. E. Cheng

Inf. Manag., 2019

2018

Environmental Incidents and the Market Value of Firms: An Empirical Investigation in the Chinese Context.

Chris K. Y. Lo, Christopher S. Tang, Yi Zhou, Andy C. L. Yeung, Di Fan

Manuf. Serv. Oper. Manag., 2018

2013

Market competitiveness and quality performance in high-contact service industries.

Rachel W. Y. Yee, Andy C. L. Yeung, T. C. Edwin Cheng, Peter K. C. Lee

Ind. Manag. Data Syst., 2013

2011

Behind the Iron Cage: An Institutional Perspective on ISO 9000 Adoption and CEO Compensation.

Andy C. L. Yeung, Chris K. Y. Lo, T. C. E. Cheng

Organ. Sci., 2011

2008

The Driving Forces of Customer Loyalty: A Study of Internet Service Providers in Hong Kong.

T. C. Edwin Cheng, L. C. F. Lai, Andy C. L. Yeung

Int. J. E Bus. Res., 2008

2006

Adoption of internet banking: An empirical study in Hong Kong.

T. C. Edwin Cheng, David Y. C. Lam, Andy C. L. Yeung

Decis. Support Syst., 2006

2004

From customer orientation to customer satisfaction: the gap between theory and practice.

Andy C. L. Yeung, T. C. E. Cheng, Ling-Yau Chan

IEEE Trans. Engineering Management, 2004