Catherine G. Wolf

According to our database, Catherine G. Wolf authored at least 24 papers between 1986 and 2005.

Collaborative distances:

• Dijkstra number of four.
• Erdős number of four.

2005

"THAT's What I Was Looking For": Comparing User-Rated Relevance with Search Engine Rankings.

Sameer Patil, Sherman R. Alpert, John Karat, Catherine G. Wolf

Proceedings of the Human-Computer Interaction, 2005

2004

Summarizing technical support documents for search: Expert and user studies.

Catherine G. Wolf, Sherman R. Alpert, John Vergo, Lev Kozakov, Yurdaer N. Doganata

IBM Syst. J., 2004

2001

The Role of a Natural Language Conversational Interface in Online Sales: A Case Study.

Joyce Y. Chai, Jimmy Lin, Wlodek Zadrozny, Yiming Ye, Margo Stys-Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf

Int. J. Speech Technol., 2001

2000

Comparative Evaluation of a Natural Language Dialog Based System and a Menu Driven System for Information Access: a Case Study.

Joyce Yue Chai, Jimmy Lin, Wlodek Zadrozny, Yiming Ye, Malgorzata Budzikowska, Veronika Horvath, Nanda Kambhatla, Catherine G. Wolf

Proceedings of the Computer-Assisted Information Retrieval (Recherche d'Information et ses Applications), 2000

Evolution of Contact Point: a case study of a help desk and its users.

Lena Mamykina, Catherine G. Wolf

Proceedings of the CSCW 2000, 2000

User experience of CLIVE/mbanx solution.

Shahrokh Daijavad, Tong-Haing Fin, Tom Frauenhofer, Tetsu Fujisaki, Alison Lee, Maroun Touma, Catherine G. Wolf

Proceedings of the CSCW 2000, 2000

1999

A Case Study in the Development of Collaborative Customer Care: Concept and Solution.

Catherine G. Wolf, Alison Lee, Maroun Touma, Shahrokh Daijavad

Proceedings of the Human-Computer Interaction INTERACT '99: IFIP TC13 International Conference on Human-Computer Interaction, 1999

1998

Talking to Customers on the Web: A Comparison of Three Voice Alternatives.

Qiping Zhang, Catherine G. Wolf, Shahrokh Daijavad, Maroun Touma

Proceedings of the CSCW '98, 1998

Collaborative Customer Services Using Synchronous Web Browser Sharing.

Makoto Kobayashi, Masahide Shinozaki, Takashi Sakairi, Maroun Touma, Shahrokh Daijavad, Catherine G. Wolf

Proceedings of the CSCW '98, 1998

Evolution of the Conversation Machine: A Case Study of Bringing Advanced Technology to the Marketplace.

Catherine G. Wolf, Wlodek Zadrozny

Proceedings of the Proceeding of the CHI '98 Conference on Human Factors in Computing Systems, 1998

Conversation Machines for Transaction Processing.

Wlodek Zadrozny, Catherine G. Wolf, Nanda Kambhatla, Yiming Ye

Proceedings of the Fifteenth National Conference on Artificial Intelligence and Tenth Innovative Applications of Artificial Intelligence Conference, 1998

1997

Talking to the Conversation Machine: An Empirical Study.

Catherine G. Wolf, Max Kassler, Wlodek Zadrozny, Lukasz Opyrchal

Proceedings of the Human-Computer Interaction, 1997

Capturing What is Needed in Multi-User System Design: Observations From the Design of Three Healthcare Systems.

Catherine G. Wolf, John Karat

Proceedings of the 2nd Conference on Designing Interactive Systems: Processes, 1997

1995

Ubiquitous mail: speech and graphical user interfaces to an integrated voice/e-mail mailbox.

Catherine G. Wolf, Larry Koved, Edward Kunzinger

Proceedings of the Human-Computer Interaction, 1995

1993

Gesturing with shared drawing tools.

Catherine G. Wolf, James R. Rhyne

Proceedings of the Human-Computer Interaction, 1993

1992

Tools for Supporting the Collaborative Process.

James R. Rhyne, Catherine G. Wolf

Proceedings of the Fifth ACM Symposium on User Interface Software and Technology, 1992

Communication and Information Retrieval with a Pen-Based Meeting Support Tool.

Catherine G. Wolf, James R. Rhyne, Laura K. Briggs

Proceedings of the CSCW '92, Proceedings of the Conference on Computer Supported Cooperative Work, Toronto, Canada, October 31, 1992

Collaboration Through Shared Event Histories: A Position Paper.

James R. Rhyne, Catherine G. Wolf

Proceedings of the CSCW 1992 Tools and Technologies Workshop, 1992

WeMet: progress report on a pen-based meeting support tool.

Catherine G. Wolf, James R. Rhyne

Proceedings of the Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems, 1992

1991

On-Line Run-on Character recognizer: Design and Performance.

Tetsu Fujisaki, T. E. Chefalas, J. Kim, Charles C. Tappert, Catherine G. Wolf

Int. J. Pattern Recognit. Artif. Intell., 1991

We-met (window environment-meeting enhancement tools).

Catherine G. Wolf, James R. Rhyne, Lorna A. Zorman, Harold Ossher

Proceedings of the Conference on Human Factors in Computing Systems, 1991

1989

The role of laboratory experiments in HCI: help, hindrance, or ho-hum?

Catherine G. Wolf, John M. Carroll, Thomas K. Landauer, Bonnie E. John, John A. Whiteside

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1989

1987

The Use of Hand-Drawn Gestures for Text Editing.

Catherine G. Wolf, Palmer Morrel-Samuels

Int. J. Man Mach. Stud., 1987

1986

Can People Use Gesture Commands?

Catherine G. Wolf

ACM SIGCHI Bull., 1986