Cen Mia Zhao

According to our database, Cen Mia Zhao authored at least 5 papers in 2025.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2025

LLM-Friendly Knowledge Representation for Customer Support.

Hanchen Su, Wei Luo, Wei Han, Yu Elaine Liu, Yufeng Wayne Zhang, Cen Mia Zhao, Ying Joy Zhang, Yashar Mehdad

CoRR, October, 2025

Incremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback.

Yisha Wu, Cen Mia Zhao, Yuanpei Cao, Xiaoqing Su, Yashar Mehdad, Mindy Ji, Claire Na Cheng

CoRR, October, 2025

Agent-in-the-Loop: A Data Flywheel for Continuous Improvement in LLM-based Customer Support.

Cen Mia Zhao, Tiantian Zhang, Hanchen Su, Yufeng Wayne Zhang, Shaowei Su, Mingzhi Xu, Yu Elaine Liu, Wei Han, Jeremy Werner, Claire Na Cheng, Yashar Mehdad

CoRR, October, 2025

Agent-in-the-Loop: A Data Flywheel for Continuous Improvement in LLM-based Customer Support.

Cen Mia Zhao, Tiantian Zhang, Hanchen Su, Yufeng Wayne Zhang, Shaowei Su, Mingzhi Xu, Yu Liu, Wei Han, Jeremy Werner, Claire Na Cheng, Yashar Mehdad

Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025

Incremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback.

Yisha Wu, Cen Mia Zhao, Yuanpei Cao, Xiaoqing Xu, Yashar Mehdad, Mindy Ji, Claire Na Cheng

Proceedings of the 2025 Conference on Empirical Methods in Natural Language Processing, 2025