Chin Eang Ong

According to our database1, Chin Eang Ong authored at least 12 papers between 2009 and 2019.

Collaborative distances:
  • Dijkstra number2 of five.
  • Erdős number3 of four.

Timeline

Legend:

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PhD thesis 
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Links

On csauthors.net:

Bibliography

2019
How do FinTech Start-ups Develop Capabilities? Towards a FinTech Capability Model.
Proceedings of the 23rd Pacific Asia Conference on Information Systems, 2019

A Study of Customer Resolution Management: the Influence of Effective Complaint-Handling Procedures on Consumer Decisions to shop Online.
Proceedings of the 27th European Conference on Information Systems, 2019

2017
The Influence of Complaint-Handling Procedures on Consumer Decisions to Shop Online.
Proceedings of the 23rd Americas Conference on Information Systems, 2017

Is FinTech a Disruption or a New Eco-system? An Exploratory Investigation of Banks' Response to Fintech in Australia.
Proceedings of the Australasian Conference on Information Systems, 2017

2016
Redress procedures expected by consumers during a business-to-consumer e-commerce dispute.
Electron. Commer. Res. Appl., 2016

The Influence of Merchant Reputation on Consumer Decisions to Shop Online.
Proceedings of the 22nd Americas Conference on Information Systems, 2016

An Information Systems Perspective on Digital Currencies: A Systematic Literature Review.
Proceedings of the Australasian Conference on Information Systems, 2016

2015
The Types of Redress Procedures in Business-To-Consumer (B2C) E-Commerce.
Proceedings of the 21st Americas Conference on Information Systems, 2015

2014
How Complaint Handling Procedures Influence Consumer Decisions to Shop Online?
Proceedings of the 27th Bled eConference: eEcosystems, 2014

2013
The Role of Redress in Consumer Online Purchasing.
Proceedings of the 26th Bled eConference: eTrust: eInnovation: Challenges and Impacts for Individuals, 2013

2011
The Role of Redress in B2C E-Business: An Exploratory Study of Consumer Perceptions.
Proceedings of the 24th Bled eConference: eFuture Creating Solutions for the Individual, 2011

2009
The Role of Redress in B2C E-Business.
Proceedings of the 22nd Bled eConference: eEnablement:Facilitating an Open, 2009


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