Claire Na Cheng

According to our database, Claire Na Cheng authored at least 4 papers between 2024 and 2025.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2025

Incremental Summarization for Customer Support via Progressive Note-Taking and Agent Feedback.

Yisha Wu, Cen Mia Zhao, Yuanpei Cao, Xiaoqing Su, Yashar Mehdad, Mindy Ji, Claire Na Cheng

CoRR, October, 2025

Agent-in-the-Loop: A Data Flywheel for Continuous Improvement in LLM-based Customer Support.

Cen Mia Zhao, Tiantian Zhang, Hanchen Su, Yufeng Wayne Zhang, Shaowei Su, Mingzhi Xu, Yu Elaine Liu, Wei Han, Jeremy Werner, Claire Na Cheng, Yashar Mehdad

CoRR, October, 2025

Diversity Enhances an LLM's Performance in RAG and Long-context Task.

Zhichao Wang, Bin Bi, Yanqi Luo, Sitaram Asur, Claire Na Cheng

CoRR, February, 2025

2024

Rate, Explain and Cite (REC): Enhanced Explanation and Attribution in Automatic Evaluation by Large Language Models.

Aliyah R. Hsu, James Zhu, Zhichao Wang, Bin Bi, Shubham Mehrotra, Shiva K. Pentyala, Katherine Tan, Xiang-Bo Mao, Roshanak Omrani, Sougata Chaudhuri, Regunathan Radhakrishnan, Sitaram Asur, Claire Na Cheng, Bin Yu

CoRR, 2024