Cong Cao
Orcid: 0000-0003-4163-2218Affiliations:
- Zhejiang University of Technology, School of Management, Hangzhou, China
- University of Wollongong, School of Information Systems and Technology, Australia (PhD 2018)
According to our database1,
Cong Cao
authored at least 32 papers
between 2014 and 2024.
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Bibliography
2024
Proceedings of the 57th Hawaii International Conference on System Sciences, 2024
2023
"Unus pro omnibus, omnes pro uno": understanding unauthorised file sharing in online communities from a public goods contribution perspective.
Internet Res., 2023
A Model of Factors Influencing Anthropomorphic Intelligent Customer Service on Angry Consumer Satisfaction.
Proceedings of the HCI International 2023 Posters, 2023
Research on the Influence Mechanism of Digital Service Quality on the Credibility of Local Government.
Proceedings of the HCI International 2023 Posters, 2023
Behavioral Intention Model for Online Consultation at Internet Hospitals Among Older People at Home.
Proceedings of the Human Aspects of IT for the Aged Population, 2023
Proceedings of the HCI International 2023 Posters, 2023
Mechanisms of Green Product Advertisements on Xiaohongshu that Influence Consumers' Purchase: Exploring Green Product Strategies.
Proceedings of the HCI International 2023 Posters, 2023
The Impact of Customer Service Robot's Proactive Behavior on Consumer Purchase Intention in a Pre-sale Consultation Scenario.
Proceedings of the HCI International 2023 Posters, 2023
Proceedings of the HCI International 2023 Posters, 2023
2022
Exploring the Intention of Middle-Aged and Elderly Consumers to Participate in Inclusive Medical Insurance.
IEEE Access, 2022
How Can SMEs Boost Trust Through Third-Party Means? Tracing the Multi-Dimensional Institutional Basis of Online Trust.
IEEE Access, 2022
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022
Factors Influencing the Consumer Impulse Buying Behaviour: A Study in the Context of E-Commerce Live Broadcast.
Proceedings of the 26th Pacific Asia Conference on Information Systems, 2022
Connection, Communication and Value Co-creation: Construction of ICT Enabled Health Management Platform.
Proceedings of the IEEE International Conference on Industrial Technology, 2022
Proceedings of the ICEBT 2022: 6th International Conference on E-Education, E-Business and E-Technology, Beijing, China, June 25, 2022
Proceedings of the IC4E 2022: 13th International Conference on E-Education, E-Business, E-Management, and E-Learning, Tokyo, Japan, January 14, 2022
Potential Factors of Consumers' Travel Intention on Sharing Platforms in the Context of Sharing Economy.
Proceedings of the IC4E 2022: 13th International Conference on E-Education, E-Business, E-Management, and E-Learning, Tokyo, Japan, January 14, 2022
Proceedings of the IC4E 2022: 13th International Conference on E-Education, E-Business, E-Management, and E-Learning, Tokyo, Japan, January 14, 2022
Emotional Communication Between Chatbots and Users: An Empirical Study on Online Customer Service System.
Proceedings of the Artificial Intelligence in HCI, 2022
Personal Information Protection Behaviors of Consumers in Different Country Context and User Interface Designs.
Proceedings of the Cross-Cultural Design. Applications in Business, Communication, Health, Well-being, and Inclusiveness, 2022
A Study on the Influencing Factors of User Interaction Mode Selection in the Short Video Industry: A Case Study of TikTok.
Proceedings of the Social Computing and Social Media: Design, User Experience and Impact, 2022
Why the Elderly Indulges in Live Shopping: Optimization of Interaction Mechanism Under the Live E-commerce Scenario?
Proceedings of the Human Aspects of IT for the Aged Population. Design, Interaction and Technology Acceptance, 2022
Improving Consumer Data Privacy Protection and Trust in the Context of the Digital Platform.
Proceedings of the HCI for Cybersecurity, Privacy and Trust, 2022
2020
Comparative Study on Service Framework System of Trusted Third Parties in E-commerce Environments in China and Australia.
Proceedings of the 24th Pacific Asia Conference on Information Systems, 2020
2019
How to Understand the Role of Trusted Third Party in the Process of Establishing Trust for E-Commerce?
Proceedings of the 25th Americas Conference on Information Systems, 2019
2018
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
Understanding the Determinants of Online Consumer Review Helpfulness in Social Networking Service Context.
Proceedings of the 22nd Pacific Asia Conference on Information Systems, 2018
The Influence Factors of Online Review Quality and Their Mechanism on Trust Intention.
Proceedings of the 15th IEEE International Conference on e-Business Engineering, 2018
Understanding the Influencing Factors of the Effectiveness of Trusted Third Party's Trust Transformation.
Proceedings of the Australasian Conference on Information Systems, 2018
2017
The Effects of Consumer Perceived Different Service of Trusted Third Party on Trust Intention: An Empirical Study in Australia.
Proceedings of the 14th IEEE International Conference on e-Business Engineering, 2017
2016
Understanding the influence and service type of trusted third party on consumers' online trust: evidence from Australian B2C marketplace.
Proceedings of the 18th Annual International Conference on Electronic Commerce, 2016
2014
Towards a Trust Model for Trust Establishment and Management in Business-to-Consumer E-Commerce.
Proceedings of the 2014 IEEE 11th Intl Conf on Ubiquitous Intelligence and Computing and 2014 IEEE 11th Intl Conf on Autonomic and Trusted Computing and 2014 IEEE 14th Intl Conf on Scalable Computing and Communications and Its Associated Workshops, 2014