Diansley Raphael Santos Peres

According to our database, Diansley Raphael Santos Peres authored at least 1 paper in 2019.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2019

Improving the AHT in Telecommunication Companies by Automatic Modeling of Call Center Service.

Henrique de Castro Neto, Rita Maria da Silva Julia, Elaine Ribeiro de Faria Paiva, André Carlos Ponce de Leon Ferreira de Carvalho, Anisio Pereira Santos Junior, Diansley Raphael Santos Peres, Etienne Silva Julia, Jony Teixeira de Melo, Umberto Maia Barcelos, Josiane Esteves de Assis

Proceedings of the Progress in Artificial Intelligence, 2019