Umberto Maia Barcelos

According to our database, Umberto Maia Barcelos authored at least 2 papers in 2019.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2019

Feature-Based Time Series Classification for Service Request Opening Prediction in the Telecom Industry.

Fabíola S. F. Pereira, André C. P. L. F. de Carvalho, Rafael Assis, Maxley Costa, Elaine R. Faria, Rita Maria da Silva Julia, Umberto Barcelos, Jony Melo

Proceedings of the Progress in Artificial Intelligence, 2019

Improving the AHT in Telecommunication Companies by Automatic Modeling of Call Center Service.

Henrique de Castro Neto, Rita Maria da Silva Julia, Elaine Ribeiro de Faria Paiva, André Carlos Ponce de Leon Ferreira de Carvalho, Anisio Pereira Santos Junior, Diansley Raphael Santos Peres, Etienne Silva Julia, Jony Teixeira de Melo, Umberto Maia Barcelos, Josiane Esteves de Assis

Proceedings of the Progress in Artificial Intelligence, 2019