Donald L. Ferrin

According to our database, Donald L. Ferrin authored at least 7 papers between 2003 and 2009.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2009

Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration.

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao

Inf. Syst. Res., 2009

2008

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents.

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao

Decis. Support Syst., 2008

2003

Special Issue: Trust in an Organizational Context: The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects.

Donald L. Ferrin, Kurt T. Dirks

Organ. Sci., 2003

An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions.

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao

Proceedings of the International Conference on Information Systems, 2003

Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships?

Dan Jong Kim, Ki-Young Lee, Doohwang Lee, Donald L. Ferrin, H. Raghav Rao

Proceedings of the 9th Americas Conference on Information Systems, 2003

Antecedents of Consumer Trust in B-to-C Electronic Commerce.

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao

Proceedings of the 9th Americas Conference on Information Systems, 2003

A study of the effect of consumer trust on consumer expectations and satisfaction: the Korean experience.

Dan Jong Kim, Donald L. Ferrin, H. Raghav Rao

Proceedings of the 5th International Conference on Electronic Commerce, 2003