German F. Retana

According to our database, German F. Retana authored at least 3 papers between 2012 and 2018.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of four.

2018

Technology Support and Post-Adoption IT Service Use: Evidence from the Cloud.

German F. Retana, Chris Forman, Sridhar Narasimhan, Marius Florin Niculescu, Dongjun Wu

MIS Q., 2018

2016

Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment.

German F. Retana, Chris Forman, Dongjun Wu

Manuf. Serv. Oper. Manag., 2016

2012

Technical Support and IT Capacity Demand: Evidence from the Cloud.

German F. Retana, Chris Forman, Sridhar Narasimhan, Marius F. Niculescu, Dongjun Wu

Proceedings of the International Conference on Information Systems, 2012