Hisashi Masuda

According to our database, Hisashi Masuda authored at least 12 papers between 2005 and 2021.

Collaborative distances:

• Dijkstra number of five.
• Erdős number of five.

2021

Differences in Effect of Endorsement of Professional vs. Non-professional YouTuber Through Credibility and Parasocial Relationship.

Hisashi Masuda, Spring H. Han, Jungwoo Lee

Proceedings of the Advances in the Human Side of Service Engineering, 2021

2020

Differences in Customer Delight Rating Linked to Customer Actions in Japanese and Foreign Residents Using Restaurant Services in Japan.

Hisashi Masuda

Proceedings of the Serviceology for Services - 7th International Conference, 2020

2019

Visualization of Customer Satisfaction Linked to Behavior Using a Process-Based Web Questionnaire.

Hisashi Masuda, Wilfrid Utz

Proceedings of the Knowledge Science, Engineering and Management, 2019

Concept of Future Prototyping Methodology to Enhance Value Creation within Future Contexts.

Miwa Nishinaka, Yusuke Kishita, Hisashi Masuda, Kunio Shirahada

Proceedings of the Symposium Interpretable AI for Well-being: Understanding Cognitive Bias and Social Embeddedness co-located with Association for the Advancement of Artificial Intelligence 2019 Spring Symposium (AAAI-Spring Symposium 2019), 2019

2017

Approaches for Sustaining Cultural Resources by Adapting Diversified Context of Customers in Tourism: Comparison Between Japanese and Slovenian Cases.

Hisashi Masuda, Dejan Krizaj, Hideyuki Sakamoto, Kotaro Nakamura

Proceedings of the Serviceology for Services - 5th International Conference, 2017

Enabling Digital Transformation in SMEs by Combining Enterprise Ontologies and Service Blueprinting.

Ahson Javaid, Sabrina Kurjakovic, Hisashi Masuda, Youji Kohda

Proceedings of the Serviceology for Services - 5th International Conference, 2017

2016

Global Service Enhancement for Japanese Creative Services Based on the Early/Late Binding Concepts.

Yoshinori Hara, Hisashi Masuda

Proceedings of the Domain-Specific Conceptual Modeling, Concepts, Methods and Tools, 2016

2015

Developing an Ad Hoc Questionnaire Model for Extracting Consumer Behaviour in Service Encounter.

Hisashi Masuda, Yoshinori Hara

Proceedings of the Serviceology for Smart Service System, 2015

2014

Development of an Evaluation Approach for Customer Service Interaction Models.

Hisashi Masuda, Wilfrid Utz, Yoshinori Hara

Proceedings of the Knowledge Science, Engineering and Management, 2014

Exploration of Service System and Value Co-creation Mechanism in Islamic Banking in Pakistan.

Amna Javed, Youji Kohda, Hisashi Masuda

Proceedings of the Serviceology for Designing the Future, 2014

2013

Context-Free and Context-Dependent Service Models Based on "Role Model" Concept for Utilizing Cultural Aspects.

Hisashi Masuda, Wilfrid Utz, Yoshinori Hara

Proceedings of the Knowledge Science, Engineering and Management, 2013

2005

A Database of Two-Kanji Compound Words Featuring Morphological Family, Morphological Structure, and Semantic Category Data.

Hisashi Masuda, Terry Joyce

Glottometrics, 2005